The current UI does not support updating KYC documents once your account has been approved. To update them, please send via attachments to firstname.lastname@example.org and our Compliance team will proceed accordingly.
Articles in this section
- Account Registration and Verification FAQ
- Account status
- How do I set up 2-factor authentication?
- Login process
- I can't log in.
- I can't receive confirmation tokens when setting up 2-factor authentication for my account.
- My Google Authenticator tokens are invalid.
- How do I change account details?
- How do I change my phone number?
- How do I change my 2FA device?