If you have forgotten your QRYPTOS password but still have working 2FA (i.e. your 2FA device can still generate codes without issue), QRYPTOS provides the ability to reset password yourself.
- Go to https://trade.qryptos.com.
- Click Forgot Password.
- Enter the email address of your QRYPTOS account and a 2FA code from your 2FA device.
- Click Send Token. This will send a security token to the previously input email address.
Check your Inbox for the token and click on its link to set a new password.