Crypto withdrawal requests must only go to addresses that have been whitelisted. If you have not whitelisted your receiving address, refer to this article: How to add a new crypto withdrawal address
STEP 1: Go to https://home.qryptos.com/wallets/withdrawals. Or, sign in to QRYPTOS and click Walletsat the top right of the dashboard, then click Withdrawals.
STEP 2: Select the token you want to withdraw out of your QRYPTOS account. For example, here we choose ETH. Do select a different token if you are not withdrawing ETH.
STEP 3: Choose a withdrawal address where you want to receive the token sent out of QRYPTOS. If you need to add a new address, click on the Address field and select Manage Addresses. Again, refer to this guide on how to add an address to your list: How to add a new crypto withdrawal address
STEP 4: Fill out all details.
- Amount: how much you want to withdraw. For convenience, you can choose to withdraw 25%, 50%, or all balance of the token by clicking on the buttons in the Amount field.
- Input 2-Factor Authentication Code: open the 2-Factor Authentication app on your mobile device and enter the 6-digit code.
STEP 5: Click Confirm.
STEP 6: Check your email for a confirmation link sent from QRYPTOS and click it to verify your withdrawal request. Link expires in 30 minutes. After 30 minutes, withdrawal request is cancelled automatically and you have to resubmit it to get a new link.
When you click on the link (providing that you click on it within 30 minutes), you will receive a notification saying your withdrawal request has been confirmed successfully. Its status is now "pending."
Withdrawal processing schedule can be viewed here.